Resume
Background
- Creative, reliable, resilient graphics and marketing professional
- Results-driven
- Relationship builder using client-focused methodology to increase customer retention
- Excellent time-management and organizational skills
- Focused on company goals, team building and mentoring others
- Superior work ethic
Work Experience
Pictage 6/2010 to present
1580 Francisco St. Torrance, CA 90501
Customer Care Representative: Provide outstanding customer service and technical support at an online photography company for photographers who use the website to post their photographs taken during special occasions such as weddings, bar/bat mitzvahs, and portraits. I also support photographer’s customers and help them navigate throughout the website, crop photographs, and assist them with print and album orders.
CS Design 6/2006 to present (freelance)
Los Angeles, CA www.careysteinberg.com
Graphic/Web Designer: Creates innovative business cards, flyers, brochures, posters, and websites improving business practices for numerous local Los Angeles, San Francisco, and New York companies using Adobe Photoshop CS5, Adobe Illustrator CS5, Adobe Indesign CS5, and Dreamweaver CS5.
DHC USA Inc. 12/2006 to 7/2008
450 Townsend St. San Francisco, CA 94107
Web Support Representative: Responsible for improving effective client development through: written and verbal communication, IT, and web support. Created dynamic charts, spreadsheets, and graphs with Microsoft Excel and PowerPoint. Responsible for database management and product sales, also. Expressed superior customer service of product assistance and provided excellent technical support to assist customers with website.
Cholestech Corporation 11/2004 to 6/2006
3347 Investment Blvd. Hayward, CA 94545
Customer Care Representative/Graphic Designer: Provided outstanding customer service and sales for biotech, healthcare company selling cholesterol-monitoring device. Interviewed patients and worked with physicians to provide feedback for medical tests. Improved Marketing department’s previous marketing materials with new, innovative package design and promotional graphic design materials using Adobe Photoshop, Adobe Illustrator, and Adobe Indesign.
Education
California State University-Hayward, Hayward, CA.
Bachelor of Arts in Digital Graphics, graduated in June 2006
GPA: 3.5
Activities
AIGA Member: National and Los Angeles Chapters
Computer Lab Assistant and Photography Darkroom Assistant:
CSU Hayward, Hayward, CA
Writes reviews of entertainment events in film, music, art and dining for Swell City Guide in Los Angeles, CA, swellcityguide.com
Skills
Adobe Photoshop CS5, Adobe Indesign CS5, Adobe Illustrator CS5, Flash CS5, Dreamweaver CS5, Fireworks CS5, and Quark Xpress 6.5, Corel Painter, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Wordpress, JavaScript, HTML, XHTML, CSS, and Salesforce CRM.